Privacy Policy

 

Mondolife Co., Ltd. (hereinafter referred to as “the Company”) recognizes the importance of personal information obtained from individuals and considers its protection as a fundamental aspect of our business activities and a critical management issue. To provide a secure, safe, and trustworthy service to all, we have established the following basic policy, which is strictly adhered to by all employees.

 

 

1. Company Information

  • Company Name: Mondolife Co., Ltd.
  • Address: 15-20-2 Nakamachi, Seki City, Gifu, 501-3817, Japan
  • CEO: Daichi Kitajima

 

2. Basic Policy

  • The Company complies with the Personal Information Protection Act, related laws, and regulations. We have established internal rules concerning the protection of personal information (hereinafter referred to as “Company Regulations”) and strive for their continuous improvement while ensuring they are properly implemented and maintained.
  • The Company establishes a management system for protecting personal information and ensures that all officers and employees are fully aware of and comply with the Company Regulations.
  • The Company will handle personal information within the scope of the purposes clearly stated to the customer. We will not disclose or provide personal information to third parties without the customer’s consent, unless there is a legitimate reason.
  • The Company ensures the accuracy and up-to-date status of personal information and takes measures to prevent unauthorized access, leakage, loss, or damage of such information. We continuously work to enhance and improve information security.
  • The Company will promptly and sincerely respond to inquiries, disclosure requests, or other concerns from customers regarding their personal information.

 

3. Purpose of Use of Personal Information

When collecting personal information from customers, the Company will clearly specify the purposes of its use in advance and use it within the scope of those purposes. Should the need arise to use personal information beyond the previously specified purposes, we will notify the customer and obtain their consent before proceeding. The purposes for which we use personal information are as follows:

 

For customers:

  • Business negotiations and meetings with customers
  • Shipping of products and materials
  • Providing information about our services
  • Offering customer support and maintenance
  • Responding to inquiries and consultations
  • Conducting service development, surveys, and monitoring
  • Fulfilling contracts
  • For job applicants:
  • Providing and communicating recruitment information (including internships)
  • Managing recruitment activities within the Company

 

4. Proper Acquisition of Personal Information

The Company acquires personal information through lawful and fair means.

 

 

5. Measures to Ensure the Safe Management of Personal Data

The Company strives to maintain personal information accurately and up-to-date. Necessary educational and training programs are provided to employees and officers to protect personal information from unauthorized access, alteration, leakage, loss, or damage. We also regularly inspect on-site management by establishing personal information protection guidelines.

 

 

6. Disclosure of Personal Information

The Company will not disclose or provide customers’ personal information to third parties, except in the following cases:

  • With the customer’s consent
  • When required by law
  • When it is necessary to protect human life, body, or property, and obtaining the customer’s consent is difficult
  • When outsourcing the handling of personal information to the extent necessary to achieve the purpose of use
  • When business succession occurs due to a merger, company split, business transfer, or other reason
  • In addition to the above, the Company may disclose or provide the customer’s address, name, phone number, etc., to related companies or agents if it is deemed appropriate for providing services or responding to inquiries. In such cases, the customer may request the Company to stop providing personal information to the related companies.

 

7. Inquiries Regarding Personal Information

For inquiries related to the disclosure, correction, suspension of use, deletion, or complaints regarding the handling of personal data, please contact us through the inquiry form.

 

 

8. Other Information

  1. Access Information
    The Company may obtain access log information to provide better services. Please note that access logs are not used to identify individuals.
  2. Cookies
    The Company may use cookies on certain parts of the website to provide a more comfortable experience. Cookies and IP address information alone do not identify individuals and are not considered personal information. Users can reject cookies through browser settings.